We built this for Lumira
This isn't a slide deck. It's a working AI agent your clients can use today — handling appointment scheduling, claims intake, card disputes, renewal retention, and the other complex, regulated conversations your clients run every day. Try it.
Or call the AI agent
(906) 978-6094Try the Chat Agent
Ask about booking an appointment, filing a claim, disputing a card transaction, lowering an insurance premium, or anything else a customer in a complex business might raise.
In production, the widget's look, voice, and behavior are fully customizable to match each client's brand.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to hear what your clients' customers would experience.
(906) 978-6094US number • Available 24/7
In production, voice runs on a number of the client's choice with custom hold music, routing, and brand voice.
What Lorikeet Can Deliver for Your Clients
Built for the complex, regulated businesses Lumira advises — with the same AI handling chat, voice, email, and SMS without dropping context.
Natural Conversations
Customers ask in their own words. Lorikeet handles context, follow-up questions, and resolves the issue — not just a one-shot FAQ lookup.
All Channels Available
One AI brain across chat, voice, email, and SMS. Customers get the same answer whether they call, text, or message — no rework, no handoffs.
Compliance Built-In
Designed for regulated industries. Safety controls catch out-of-scope advice, flag sensitive moments, and keep every response on-policy and on-brand.
24/7 Availability
Customers don't wait for business hours. Lorikeet handles claims, appointments, disputes, and renewals around the clock without dropping quality.
Ready for Your Clients' Systems
In production, Lorikeet connects to EHRs, policy admin systems, core banking, clearinghouses, and the rest of the stack your clients already run.
Stand Up in Days
This sandbox — workflows, knowledge, voice and chat — was built in a matter of days. Your clients' production launches can move at the same pace.
Built across the use cases your clients run
The same agent handles voice and chat across multiple complex domains. Try any of these in the demo.
Appointment Scheduling + Eligibility
Books appointments with real-time insurance eligibility verification, copay quote, and visit-prep SMS.
Pre-Visit Intake + No-Show Prevention
Outbound 24-48 hour confirmations, intake forms, and seamless reschedule or cancellation flows.
Referral + Prior Authorization
Verifies eligibility, branches based on referral or prior-auth need, gathers clinical context, and confirms turnaround.
First Notice of Loss (FNOL)
Empathetic structured intake, coverage verification, claim creation, adjuster assignment, and photo upload link.
Renewal Retention + Endorsement
Explains the drivers of a rate increase, presents endorsement options to lower the premium, and processes the change.
Card Dispute + Provisional Credit
Authenticates the member, classifies the dispute, files it, and issues Reg E provisional credit when eligible.
Stalled Loan Application Outreach
Proactive outreach to applicants who didn't finish, identifies the blocker, and re-engages with a resume link.
How we built this for you
This sandbox? Built from scratch as a partner sandbox for Lumira — ready to take into client conversations and pressure-test against real scenarios.
Mapped Real Scenarios
Appointments, claims, disputes, renewals, outreach — built with the actual logic these conversations require in regulated industries.
Wired In Knowledge
Policy terms, eligibility rules, regulatory windows, escalation paths — the agent reasons over reference material the way a trained rep would.
Set the Guardrails
Compliance controls. No unauthorized advice. Adversarial input handling. Every response stays on-brand and inside the policy boundary.
Went Live
Chat and voice are working right now. Ready to swap in any of your clients' brands, data, and backend systems.
Ready to bring this to your clients?
Connected to their actual customer data. Handling their real support volume. This sandbox is the starting point for every Lumira-led Lorikeet deployment.
Finish Setting Up Your Sandbox